{"version":"1.0","provider_name":"Practaice","provider_url":"https:\/\/practaice.nl\/en\/","title":"Avatar AI training in customer service: how to develop soft skills that translate into behaviour - Practaice","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"8nv9qEtXda\"><a href=\"https:\/\/practaice.nl\/en\/klantenservice-en\/\">Avatar AI training in customer service: how to develop soft skills that translate into behaviour<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/practaice.nl\/en\/klantenservice-en\/embed\/#?secret=8nv9qEtXda\" width=\"600\" height=\"338\" title=\"&#8220;Avatar AI training in customer service: how to develop soft skills that translate into behaviour&#8221; &#8212; Practaice\" data-secret=\"8nv9qEtXda\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/practaice.nl\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/practaice.nl\/wp-content\/uploads\/2025\/04\/persoonlijke-ontwikkeling.jpeg","thumbnail_width":768,"thumbnail_height":768,"description":"Customer service is dynamic. No conversation is predictable. One customer may be businesslike and direct, whilst the next may be frustrated or emotional. Staff are constantly switching between different situations, expectations and time pressures. They are expected to remain consistently professional. To show empathy, stay in control, set boundaries and work efficiently at the same [&hellip;]"}